Privacy Policy

Titan Global Retail LLC, a limited liability company incorporated in the Emirate of Dubai, United Arab Emirates which is a wholly owned subsidiary of Titan Holding International FZCO (Dubai), (hereinafter referred to as “Titan ” / “ We ” / “ our ” / “ us ”, which expression shall include subsidiaries and affiliates) maintains this website with domain name https://www.titanworld.ae/ (the “ Website ”)

This Privacy Policy describes the ways in which we collect, store, use, protect and disclose the information collected due to your use of the Website, its related sub-domains, sites, services and tools. By accessing or using the Website, you acknowledge that you have read, understand, and agree to be bound to all the terms of this Privacy Policy and Terms of Use and consent to us to process your information in terms hereof. If you do not agree to these terms, please exit this page and do not access or use the Website.

Protecting the privacy and security of your personal data is of prime importance to us. Therefore, we conduct our business by abiding by the laws applicable on data privacy and data security in the country where Titan’s products are offered to you.

Like all other websites, we may collect certain information from you either voluntarily or involuntarily. We do not sell or trade your personally identifiable information; however, we may share the same with third parties who assist us in conducting our business, operating our website, or servicing you.

For more information, we request you to read on the remaining part of this Privacy Policy.

WHAT INFORMATION IS COLLECTED ABOUT YOU:

Information you provide directly:

You may give us information about you when you use certain functions provided by the Website, such as when you register for certain services, or by filling in forms on the Website or by corresponding with us by phone, e-mail or otherwise access features or services. This also includes information you provide when you register to receive our Newsletter or participate in discussion boards or other social media functions on the Website (this includes Facebook and Instagram or any other social media sites, as may be applicable from time to time) and when you report a problem with our Website. The information you give us may include your name, address, e-mail address and phone number, personal description, username, password, photograph, etc.

Information that is automatically collected when you visit the Website:

Each time you visit the Website, certain information may be collected automatically, which includes: (a) Your computer’s Internet Protocol (IP) Address, (b) Your browser type, version, operating system and platform, (c) Web pages and links you visit, advertisements you view, (d) Your bandwidth speed (e) information about the about the browser plug-in types and versions, software programs that are installed on your computer, (e) Standard server log information, (f) time-zone setting (g) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Website (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Information that we collect from other sources:

We may receive information about you from publicly and commercially available sources (as permitted by law), which we may combine with other information we receive from or about you. We also may receive information about you from third-party social networking services when you choose to connect with those services.

HOW WE USE THE INFORMATION WE COLLECT:

General:

Titan may use the information collected from you to provide you information about our products and services, register you or your device for a Service, to provide a service or feature you request, to provide customized content and make recommendations based on your past activities on our Website, to administer the Website and for internal operations, including troubleshooting.

Advertisements:

Titan may use your information to provide you with product and service updates, newsletters and other communications about existing and/or new products and services by post, email, telephone, in-device messaging and/or text message (SMS), if you have provided your prior consent or we are otherwise permitted to do so under applicable law. If you have provided your prior consent, you will have the option to unsubscribe as well.

Statistics and Research:

Titan may use your information to create user group profiles or segment data and to otherwise carry out data analyses, create anonymous, aggregated statistics about the use of our products, services and loyalty programs, which we may share with third parties and/or make available to the public.

Product/Services Improvement:

Titan may use your information to improve and enhance existing Titan products, services and websites and develop new offerings, recommendations, advertisements and other communications and learn more about customers’ preferences in general, to allow you to participate in interactive features of our service.

Publish your reviews, comments and content:

Where you have uploaded product reviews, comments or content to our websites and made them publicly visible, Titan may link to, publish or publicize these materials elsewhere including in our own advertisements.

TO WHOM DO WE DISCLOSE YOUR PERSONAL DATA:

• We may share your personal information with any member of our group, which means our subsidiaries, its ultimate holding company and its subsidiaries.
• We may employ third party entities and individuals to facilitate our services (e.g. maintenance, analysis, audit, marketing and development). These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to us, not to disclose or use it for other purposes. All of our approved third party providers go through a data protection compliance vetting process before being selected as a third party provider and are bound by all relevant data privacy laws, terms of confidentiality, and this Privacy Policy.
• There may be instances when we disclose your information to other parties to comply with the law or respond to compulsory legal process or to verify or enforce compliance with the policies governing our services or to protect the rights, property, or safety of Titan, or any of our respective affiliates, business partners, employees or other customers.
• Titan may disclose your information and personal data to third parties whom we engage to support our business and our Website, i.e. technical support, officials, retailers, etc.
• Finally, when required by applicable laws or Court orders, or required by any authorities, we may disclose your information and personal data.

YOUR CHOICES:

The security of your personal data is of great importance to us. We have put in place reasonable physical and technical measures to safeguard the information we collect in connection with the Services. We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission. However, please note that although we take reasonable steps to protect your information, no Website, Internet transmission, computer system or wireless connection is completely secure.

COOKIES:

We may use technologies such as "cookies" in order to record session information, collect visit and access details to our web pages that enable us to continue to improve our services and provide better and useful features to our site users/guests. By continuing to use our Website, you are agreeing to our use of cookies. Alternatively, you can manage them in your browser settings. However, refusing cookies may mean that you are unable to access certain parts of our websites.

LINKS TO OTHER WEBSITES:

On our Website, we may have links to other websites, applications/ platforms or you are referred to our Website through a link from another website, applications or platforms. We are not responsible for the privacy policies and practices of other websites, applications or platforms. Such content is subject to their terms of use and any additional guidelines and privacy information provided in relation to the use on their website or application. We recommend that you check the policy of each website/application and platforms you visit to better understand your rights and obligations especially when you are submitting any type of content on those third party website/application or platforms. Please contact the owner or operator of such website/application or platforms if you have any concerns or questions.

ACCURACY AND ACCESS TO YOUR INFORMATION

You agree to provide us with accurate personal information at all times and you will notify us promptly upon any changes to your personal information.

USERNAME AND PASSWORD

We may ask you to set up or provide you, from time to time, a username and password for access to our services. You acknowledge that any username or password used to verify your identity for access to the services is personal to you and should not be made available to any other person. You should stop using your username and / or password and notify us immediately if you suspect that someone else may be using them. We will not be responsible for any loss you may suffer as a result of the misuse of your username or password.

CHANGES TO THE PRIVACY POLICY:

We may update this Privacy Policy at any time to reflect changes in our practices and service offerings. Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates. We will notify you of any material changes in the way we treat your information by placing a prominent notice on our Website.